Lean Manufacturing

Mitch Cahn, CEO of Unionwear, Talks About his Lean Journey

| Posted by unionwear

Mitch:  Hi, I am the Chief Executive of Unionwear.  We’re a small company, about 120 people, and I didn’t necessarily support the Lean program, I was the Lean program.  I lived and breathed the Lean program.  I was the point of contact for our consultant, and I still am.  I would say the number one thing that I do at our company is to enforce the principles of Lean and make sure that they work.

Gerry talked a little about unions. One connection between unions and Lean is that without Lean manufacturing, we would not be able to afford union labor.  Union labor is expensive, but it’s expensive because union people earn a living wage, and they have great benefits. They’re happy employees, and happy employees make productive employees. Productive and happy employees who want to do well for the company to follow the principles of Lean manufacturing.

I was introduced to your organization when I spoke here about five years ago at the request of Dave Hollinger from the New Jersey Manufacturing Extension Program (NJMEP).  We went through a Lean transformation between 2004 and 2006, and then we bought a bag factory, which was the complete opposite of Lean. It took Dave’s help and all of our experience, but at the end of that process, we took a factory that was in 60,000 square feet with about 80 workers, and we fit them into an 8,000 square foot space with 60 workers, and we doubled our production in our first year.

That’s the kind of experience that we had with Lean.  So, let me tell you a little about our company. We manufacture bags, such as backpacks, handbags, and tote bags, and we do a lot of military business. Homeland Security is one of our biggest clients. We manufacture ammunition pouches for the army and garment bags for the air force. We also have a very big hat business, and it’s the reason we’re called Unionwear—unions are a very big part of our clientele.  We are the only union shop in the country that produces baseball hats, and one of four that produces bags. Just imagine every Teamster who steps out of a truck wearing a Teamster logo hat—that’s us! That’s still a big part of our hat business.

CREATING VALUE

We are ten miles from NYC in Newark. We have union labor, which means that for all of our product categories, we probably have the highest labor costs in the world. A lot of people ask me how we compete with China. We can’t compete with China on wages, so we compete by creating value. That’s our focus, and it’s one of the key aspects of Lean. A lot of people have misconceptions about creating value, and I just want to say a few things here to clear up some of those misconceptions.

Manufacturers can’t create value by building up work in process, because parts have no value until clients are going to pay for them. Manufacturers can’t create value by cutting labor costs. You can cut your unit cost on a product by using Lean tools, but unless you redeploy that labor into creating more value, you’re not creating value.  Manufacturers can’t create value by focusing on profits—using productivity as a tool to increase profits is just the other side of the labor cost equation, and a manufacturer in New Jersey cannot compete on labor.  As a manufacturer, you only create value when your finished product sells for more than it costs you. Otherwise, you’re not creating value; you’re just moving it around.

I say this because a lot of people think creating value is just making work, without necessarily making finished products, but you’re better off keeping people home.  Manufacturers can’t create value by getting workers to work faster, because if they’re working fast but not adding value to our product, they’re actually destroying value.

We’ve survived by developing a single-minded focus on creating value, and this Lean transformation that we went through, nine years ago now, was just the beginning. Staying Lean, however, is a constant, never-ending struggle against human nature that consultants like to call continuous improvement.  Continuous improvement means that our Lean team—the team of supervisors that reviews all of our Lean procedures—tries every day to create more value with the same people.  When we measure productivity, we measure only finished products, and after nine years of continuous improvement across the board, we have tripled our productivity.

At the same time, the cost of imported textile products has more than doubled, so our products went from being five and often ten times higher in price than imported products to being in the same ball-park. Our bags maybe 20-25% more expensive on average, which is in the range of a premium that people are willing to pay for Made in USA products. That’s part of the reason we’ve been able to grow from 40 employees in 2004 to about 130 right now.

WHAT TRIGGERED THE LEAN TRANSFORMATION?

I started Unionwear in ‘92 when I saw a niche that was not being served— sewing to markets that value the country of origin enough to pay a significant premium for those products with, for example, a “Made in USA” label.  There are a lot of markets, such as political campaigns, that will only buy products made in USA. I started the business in ’92. From ‘94 until about 2004, we were competitive with the rest of the country, and we were really just focusing on the Made in USA and Union-made markets. In 2004, New Jersey passed a law to raise its minimum wage, and then we were no longer ahead of the rest of the country.

We were not paying people minimum wage, but we weren’t paying people right off the street with no experience eight or nine dollars an hour, either, and that’s where we would have to be pretty quick, so we were looking for a way to stay competitive with places like Georgia. In 2004, we calculated that an entry-level worker in a non-union shop in Georgia could make about five dollars an hour, whereas an entry-level worker in the union shop in New Jersey was being paid about  $11 an hour with the benefits.  We were unable to compete nationally, and we were looking for a kind of a magic bullet to solve this problem. That’s when I stumbled upon one of NJMEP’s Lean 101 simulations.

The Lean 101 simulation is a simulated clock factory—an eight-hour program run by NJMEP. In the beginning, a lot of senior professionals who think they know everything, myself included, sit down, and work in teams.  Everyone’s very competitive, and they try to make the highest number of clocks in the way that they know.  Lean principles are introduced throughout the day. In the first hour, your team might make 15 clocks, but after a day of Lean training, you might make 300 per hour. It’s a really great program! I highly recommend it to anybody, and when I came back from that program, I looked around at my factory.  All of a sudden, I was angry. I couldn’t believe all this stuff that I hadn’t noticed for the past twelve years.  All I could see when I came back was non-value-added work. I saw people spending fifteen minutes looking for a pair of scissors, people waiting for their boss to get off the phone, people sitting there while their machine was down, people desperately looking for a thread, people building work-in-process inventory, people manually measuring every single garment to make sure they did the job right. They were working very hard, very diligently—but they weren’t adding value to the product.

Those are all things that I can’t put on a client’s invoice, so if I get rid of them, that’s bottom-line profit right there.  We figured out pretty quickly how to calculate where we stood—we just did time studies of how people would work at 100% efficiency and compared that to how much time they were actually working. We found that people were adding value to a product about 20 percent of the time, for about two of their working hours. During the other six hours, they were working just as hard, they just weren’t adding value.

Our floor supervisors had been focusing on problems like people talking, sneaking calls on their cell phones, or going to the bathroom. Those things added up to maybe ten minutes of unproductive time, and here we are—not adding value for six hours! The supervisors’ focus was completely off-base.  We’d brought in consultants and their focus was to measure our labor in minutes: a tennis shirt might take 23 minutes of labor to produce when we first add it, and by introducing all these attachments and methods, they could get that down to 20 minutes at best. That would be a home run for the consultants, but they weren’t even considering the other 40 minutes in each hour that people weren’t sewing at all.

So, we never really touched on a non-value-added work. We pretty quickly hired Dave Hollinger through NJMEP to come in. He had absolutely no garment industry experience; in our first meeting with him, I brought our plant manager, who’d been in the textile industry for about 40 years. When we sat together, and Dave said he had no garment industry experience, Mike, the plant manager, said “I don’t see how you can help us to sew faster.”

Dave replied, “I have no intention of helping you sew faster. My experience is eliminating all the work that you do when you are not sewing.  It’s always the same, whether you’re in food processing or you’re manufacturing auto parts.”  So we gave him a small job (to kind of prove himself ) before we invested a lot of money in it. We asked him to improve our setup time in embroidery.

Our embroidery manager estimated that we were spending about 20 minutes between orders, taking some threads out of the embroidery machine, and putting new threads in. As Dave sat there on the first day, he said, “No, it’s actually taking you more like three hours between orders—20 minutes was what it said on the spreadsheet when you bought the machine.”  So we took a look at why it was taking three hours, and the first problem was our embroidery manager from China. Her floor people were mostly from Ecuador, some of whom spoke English pretty well. She would take our orders and write on them gray, forest green, navy blue to indicate thread colors they were to use. She gave these papers to the workers, who would then walk out to the shelves, where they saw boxes that said cement and canary and pewter and lilac. They had no idea what was gray and what was green; they had to open every box, and then when they found a gray, it was never the right one, so they got into a habit of bringing back six grays at a time and asking the manager which one to use. She would look at the boxes and if they were lucky, she’d choose one of them. The workers then went back to the shelves. Each box held 12 spools, but the machines embroidered 20 spools at a time, so they’d have to find another box of the same color. They’d bring the two boxes to the machine and then move on to the next color.

There are usually three or four colors in a design, so three hours later, we are finally ready to start the embroidery. That was one example of non-value-added work, so the first thing we did was take all of our 1500 colors of embroidery thread out of the boxes. We got rid of the names and replaced them with color numbers. We put them in clear zip-lock bags, and then we just created color-coded bins, kind of like a rainbow. Now when the manager gives a worker an order, they walk over, pick out three colors in ten minutes, and put them right on the machine.

That was the first thing that we did; we hired Dave Hollinger and his Lean team right away. We actually got a grant from the Department of Labor to keep them on for about two years, and during that time we made about a hundred improvements in only the baseball hat factory and our embroidery department.  Of those hundred improvements, probably 95 of them are still there, and we’re committed to keeping them there for a while.

Baseball caps are very much cookie-cutter products. Every day we make 15 totally different hats, and they’re all custom, but they all have the same elements, and they all go through the same raveling process, so it’s very easy to put Lean principles in place there.  That same principle that we applied to the embroidery threads works as well for plastic wraps or fabric.  Some of the biggest gains cost us no money and were very easy to figure out and put in place.  For example, workers wasted most time just looking for things because the place was such a mess. We went through our 5 Sigma exercise, and we ended up getting rid of every table and every drawer in the factory. We put everything up on walls where it was all visible.

When we put things on walls, we did shadow boards, so if someone took a certain dye or a pair of scissors off the wall, there was a shadow exactly where it had been. They would know exactly where to put it back and didn’t put it in the wrong place. We then made a small investment in tools for every single worker and drilled holes in their sewing machine tables for things like scissors, tweezers, screwdrivers, and things that they previously spent a lot of time looking for.  On average, they spent 20 to 30 minutes a day looking for tools, and workers hoarded them because our supply manager charged them if they lost something. As a result of the hoarding (and people having to look for tools), we spent way more in labor than we would have lost in theft.

We got rid of all the marginal junk in the factory. At that time we had 45,000 square feet of space, and when I walked out on the factory floor, there were shelves everywhere. When we got rid of the shelves and clutter, I could see clear across the floor and could see products flow through the factory. That uncovered a lot of other production problems that we didn’t realize we had. It’s amazing how people become blind to things they see every day! I remember when we were doing the 5 Sigma exercise, one operator had a bulky lamp on her sewing table. I was sitting in front of her, watching. Her sewing built up in a pile on one side, and then she’d pick it up, move it around the lamp and drop it in a bin in front of her.  Every ten minutes, she had to stop what she was doing to perform this routine. I asked her, do you ever actually use that lamp?  And she looked at me and asked:  “what lamp?” True story.

We moved sewing machines closer together so the work wouldn’t have to be carried between the machines. Managers in garment industries have traditionally practiced batching—one worker fills a bin with work before pushing it on to the next operation.  Eliminating batching definitely gave us the biggest productivity gains. It’s a bit difficult to explain why, but single-unit processing will get you the most bang for the buck in the Lean transformation.

After we’d eliminated batching, we were able to get orders out in three days instead of three weeks, when the order was at the end of the production line.  If there was a problem with the order, we could see and correct it early in the process, before the rest of the order was completed. Getting rid of the batching, however, was not without its difficulties. We said, okay we’re getting rid of all the bins now, so instead of a big pile of work behind you, you are just going to get one piece from the person behind you. Isn’t that great? The workers weren’t too sure about that.

The first week without batching, production really slowed down, and it took us some time to realize why. Everyone was afraid we didn’t have any work because they were used to having a huge pile of work behind them. In their previous jobs, they knew that if the plant manager didn’t have enough work, you got laid off.  So we started with a written policy telling everyone that we will not lay anybody off due to lack of work, which addressed that concern. Then we started broadcasting our production schedule. We made a huge sign saying we have 32,000 hats in-process right now, and that got the point across. The workers were way more productive than they had been before.

The bigger obstacle was that our plant manager’s management style was based on batching. It’s easy to manage by batching: I give you a big box of something, you do this, and come and get me when you’re done, which could be a day and a half from now.  So he gave everybody a bin and sat in his office. He was busy— he was also doing the purchasing— and at any given time there were three people sitting in his office, waiting for him to get off the phone. (There would probably  have been more, but he had only three chairs.)  He hated the fact that we got rid of batching because then he had to do the planning and had to move around. He gave me an ultimatum: either Lean went, or he would. We decided to stay with Lean, and he made good on his threat and left. He just didn’t want to do this job—he wanted to batch somewhere else, which is what he ended up doing, but as soon as he left, it was like we gained four free full-time employees. The people who had been sitting in his office were suddenly working, and productivity jumped up just from that.

We’re continuing to improve all of our processes. You have to because when you improve one process, something else becomes the bottleneck. Once you improve your productivity, then all of a sudden you’re not sewing fast enough, and then when you start sewing faster, your office and administration become a bottleneck. When you get all that figured out, you can’t make the stuff fast enough again, so we’re just constantly going through and improving productivity in every department.

We learned a lot of lessons that made the transformation easier. One is that the top management has to be involved—maybe not to the extent that I have been, but if top management is not involved, people are afraid to make decisions.  For example, I can say it’s okay to throw machinery away, but no one is ever going to throw away a machine unless I’m sitting there. No one is going to restructure a department, and no one is going to change the floor layout. There are obsolete parts that people are afraid to let go of; they just put them in a box somewhere, and it goes under a table. It needs to be thrown out.

Management has to be involved to make sure that that stuff happens in real-time. You also have to share the productivity gains, in order for people to really buy into it—we had bonuses, those bonuses became raises, and the raises became performance incentives, but we’ve always been keen on sharing those productivity gains. That’s how you get your best ideas from other people on the factory floor.  Once a critical mass of workers really buys into Lean, it really takes off. The workers inevitably love it—it’s a cleaner work environment, and they’re less fatigued. After about four years, we did Lean training in very small groups. We weren’t sure how much the factory workers would understand it. We found a training video from a consultant up in Massachusetts; it was in Spanish (most of our workers speak Spanish). It showed our employees how most people naturally use the principles of Lean manufacturing in their kitchens, but when they go to work, they throw it all out the window. It’s called Leaning Toast, and I highly recommend it.

So in 2008, we bought this bag factory. It had gone out of business; it was in foreclosure. We basically bought the assets and took most of the employees from East Newark over to Newark. Then we had the challenge of figuring out how to apply Lean in a custom product situation. It was very easy with hats because it’s the same line, but one day we are making backpacks, and the next day we are making safety vests, and there are days when we’re making backpacks, safety vests, tote bags and yarmulkes, and all these different things. We had to figure out how to make that work, so we have a Lean production team that meets twice a week and discusses production planning and production problems. We ended up hiring an engineer from the New Jersey Institute of Technology who does our value stream maps for every single product, and then we determine whether we can fit it into a basic team of sewing machines, or whether we should restructure them into a production line. We almost always determine that it’s faster to just move the machines around. It might take 90 minutes to move the machines, but an order that would have taken five days now takes three and a half.  We’ve also found that it’s worthwhile to have dedicated production lines for products that we make only intermittently. When we make safety vests, we get a pretty big order, but then we won’t make them again for six months, and there was always a very long learning curve when we set these production lines up again. We finally said, you know what? Let’s just leave a line in place—the rent is going to be cheaper than paying for that learning curve and spending that non-value added time for every new safety vest order. We’ve done that with a bunch of different products.

Since then we’ve figured out that the better and less expensive way is to map every production line that we set up. Because we didn’t want to keep taking more space, we now keep track of the production line at the end of the order—we take snapshots of everything, make a grid on it, and then when we get that order again, we put it all back into place.

Now that we have a companywide policy of adding value, we aim for five hours a day of adding value. That’s our minimum; we’re usually getting about six hours a day of adding value, and we use the term hours per day because that’s something that our workers all understand. They didn’t necessarily understand percentages. We got a math trainer from MEP to come in, and we found that most of our workers were at a second-grade math level, and they spoke very little English, but they understood the hours per day, and they also understood that adding value for five or six hours per day and getting paid for eight was a great deal.

We’re a small business, and we’ve had an engineer working with us until last year. We found that by focusing on the value stream maps, we were then able to reengineer products that we didn’t think that we could do before. We would make a messenger bag, and that’s the way that messenger bag was made. In an ironic twist, customers were taking their overseas products and sending them to us, asking us to knock them off, because they wanted the products made in America. In many cases, it’s actually less expensive to make the products domestically. One example is a product that requires very expensive fabric, like a leather handbag. A lot of those are made in the USA or in places that have even more expensive labor, like Italy. The leather is going to cost the same or a little more here than in China—it might be $40 in leather here and $6 in labor versus $40 in leather in China and $2 dollars in labor, but at the end of the day, its $46 versus $42, and you end up paying more in shipping and duties for the Chinese product. We’re seeing a lot of big bulky products coming back, like laptop bags with a lot of foam in them, and when we get these products, we’re noticing much unnecessary labor in the products that are made overseas. A lot of it is a vestige from six or eight years ago when labor in China was basically free. It’s not like there was unemployment insurance there—they had to make work for all the factory workers, and so they would have people trimming between the lining and the outside of a bag, something that no one would ever see, or just doing a lot of unnecessary stitching. A lot of bags had seams at the bottom, where makes it absolutely no sense. Why would you put a seam at the bottom of a bag? It’s only going to rip. It would only make sense if you want to throw some extra labor on there.

The first thing that we do when we get one of these restoring jobs is to take the product and re-engineer it so that it will be a better product and look exactly the same. The difference is, if we make it the way that you want us to make it, it’s going to be $85. If we make it the way that we want to make it, it will be $15. It’s really that much of a difference.  Then we’re able to be a lot more competitive without having to exploit workers, without trying to compete on labor costs. We’re basically competing on engineering.

Interviewer 1:  Since the Lean transformation, how’s your turnover been?

Mitch:  Our turnover is virtually nil. One of the advantages of being a union shop is that health insurance is very inexpensive for union shops. It’s something that we offer all of our workers.  Few of the other sewing factories— actually none of them in our area—offer health insurance, so workers will come to work for us because they know we offer it, and once they get it, they don’t want to leave. In fact, during that whole Lean time, the only turnover we had was the plant manager. You would think that implementing Lean would result in fewer workers, but in reality, it lowered our costs and made us more competitive. It enabled us to ship products faster, and as a result, we ended up with more business. With more business, we had more scale, which enabled us to lower our costs even more. Lean really drove the growth of the business and the growth in the number of employees, so turnover has not been an issue.

Interviewer 2:  Can you give me an idea of what the competitive landscape is like?  For making hats or something like that, who are your competitors?

Mitch:  Well, with hats, we don’t compete so much with overseas. A baseball cap has a ton of labor in it and very low material costs. Because it’s almost all labor, we’re still probably twice as much as an overseas hat—we used to be about ten times as much—but still, there are very few clients who will spend that for a product because it’s made in the United States.  We’re able to be competitive with bags. There are four other union shops out there, and so we compete with them for union work. We just did an order of 6,000 backpacks for the Federal Government Employees Union and 4,000 backpacks for the Firefighters Union Convention. There’s a larger number of domestic, military, and homeland security and government contractors that we bid against and really, there’s enough business to go around.

Now, however, the garment industry is really starting to come back, for bags in particular, and because of our location close to Newark, we’re seeing a big increase in business. We met with The Limited who came out and did a factory tour yesterday. We actually did work for Victoria’s Secret two years ago, and it was a very interesting experience. They decided then that they wanted to make five to ten percent of their products in the United States. We were doing their pink tote bags, and they did not have a plan to deal with a domestic factory. We took the order—we were really excited about the business—and we had to ship everything to Hong Kong first because that’s where all their testing facilities were.  They did not have any facilities domestically that could test for the kinds of toxins that were coming out of China. We couldn’t prove that this stuff didn’t have of these toxins in it, so we just sent everything to Hong Kong. Now they’ve gotten their infrastructure in place and they’re going to start sourcing some things domestically.

There are also a lot of organizations that really focus on labor content. An example is the college bookstore market. The Federal Labor Association began as a monitoring agency for bookstores to make sure that colleges weren’t licensing their logos to companies that produced goods in sweatshops. That fair labor organization is the same one that Apple hired to monitor the iPhone factories, and now Nike has hired it to monitor their factories overseas, but the college market has a very strong commitment to labor content. When you go to a college bookstore, you will see a lot of products that are made domestically, but they don’t advertise it anywhere. You don’t see a lot of college students rushing out to buy something because it’s union-made, but in reality, a lot of the products in the bookstores are actually union-made in the United States, because the bookstores’ standards for labor are so strict.

Because of the premium for domestic products is shrinking, different types of organizations buy domestically now because it’s not as expensive for them to be consistent. Manufacturers would be the first one—GM and Ford, food processing companies like Budweiser—because they’re using Made in the USA in their advertising, they don’t want stuff out in the marketplace that has Made in China labels, but then you also have organizations like NPR and Greenpeace that are buying products Made in USA to avoid any potential conflict concerning sweatshops, pollution and huge carbon footprint associated with shipping. It’s becoming a lot easier for us to compete, because there are a lot more clients who are willing to pay our price, and I feel that trend is only going in one direction.

Interviewer 3:  What percentage of your goods is for resale, and what percentage is just for organizations just to distribute as gifts, bonuses, etc.?

Mitch:  Right now, it’s probably about 40% of government work, mostly uniforms, and bags. We do a lot of hats for Homeland Security, coast guard, FEMA organizations, etc., and then, of the balance, it’s probably about 20%  garment industry, which is for resale. That’s really the only resale stuff that we do. As for licensed goods, even a company like Harley Davidson, which has a strong commitment to domestic manufacturing, made licensing deals several years ago, and they have lost control over the sourcing content of those things, so if you buy a Harley hat, it will still say Made in China. GM is not really licensing their logo except through NASCAR, and that stuff is made in China, so we’re not doing a lot of licensing business. It’s mostly the garment industry, and the balance is mostly promotional work for those kinds of companies and unions.

Interviewer 4:  Where are you located?

Mitch:  We’re in Newark, we’re right off of Greenfield Avenue in North Newark.

Interviewer 5:  You mentioned that now you’re at about six hours of value-added work a day, and originally you had a little about two hours of value-added work a day. What was the reaction of both the union employees and the union as a whole when you started turning up the level a little bit?

Mitch:  They wanted to make sure they were included in the gains, but in the backdrop of all this, there used to be maybe two dozen union shops in the area. Now we’re the only hat factory left out of four, and during that time our union was going through a lot of changes.  They finally told us to do whatever we needed to do to stay in business; they saw that the workers were really happy that we were increasing and not decreasing employment. It was a non-issue with the union.  In fact, I was even surprised to find out that unions, in general, had problems with Lean manufacturing. I found that out after attending a labor conference—apparently, it’s a big issue in China, where labor activists were fighting against Lean manufacturing. I learned, though, that’s because they weren’t sharing the gains with the workers; they were just trying to come up with ways to get more product out of the same number of people. Lean does not work in a top-down environment. It only works when people cooperate—you can’t force somebody to work smart, you can only force somebody to work harder.

Interviewer 6:  You said you had achieved gains when you got rid of the batching and moved to a continuous flow environment. I’m kind of curious, did you run into problems where some people on the line worked faster than others, and if so, how did you deal with it?

Mitch:  All the time! We balance our teams by doing a value stream map, and we determine that maybe this is a 30-second job, this is a 60-second job and this is a 90-second job. We look forward, and the job that takes the longest is the limiting factor.  With a baseball hat, it takes about a minute and a half to sew the visor on perfectly straight; that’s the limiting factor in baseball hats. It takes a minute and a half, so then we say okay, we want to give everybody else here a minute and a half worth of work, which might mean combining smaller jobs. With experience, you figure out what kind of buffer can go between jobs.  Maybe you put it in another machine. You’ve got to have people cross-trained to move to that second machine when there’s a problem, but we tend to put the slowest and most unpredictable people at the beginning and the end of the line because that’s how you can make up for your biggest mistakes.  If someone is slow or new, you can put an extra person at the beginning of the line a lot more easily than you can put him in the middle. You can always take people from the beginning of the production line and move them to the end if you see things are backing up there.

Here’s what you don’t want to happen, and it’s part of human nature:  When there is a backup in production, you notice that everybody behind that person starts to slow down. When I want to determine what is imbalanced in a factory, I walk around. If I see two people standing up and moving around, I know there’s a problem. I’m not paying people to walk around. We took the time to put these machines in the right place, so we did something wrong—the workers didn’t do anything wrong.  If I see a big pile of work in process, a machine is down, somebody didn’t show up for work, or we planned or estimated this wrong. People got used to be looking for piles, so they learned how to stay out of trouble by slowing down, not creating the piles.  That’s why I say that continuous improvement is just a constant struggle against human nature.

From Baseball Hats to Face Shields & Isolation Gowns

| Posted by unionwear

As one of the few remaining manufacturers in the US, Mitch Cahn & Unionwear is trying to fill the void left by all of the cost-cutting, outsourcing companies that have contributed to our crippled supply chain for lifesaving healthcare products, including personal protection equipment. They have turned a factory that was gearing up to make baseball hats for the Olympics, the US Census, and presidential campaigns into a facility making face shields & isolation gowns for frontline healthcare workers.

source: The Righteous Capitalists

NJBIZ: Manufacturers grateful for federal help, worried about the future

| Posted by unionwear

A group of business owners and executives told state legislators June 10 that federal loans provided crucial assistance in the early days of the COVID-19 lockdown, but said they are worried about the state’s business climate and what will happen when the funds run out if the economy does not recover quickly.

“I pushed the button to upload my documents one second after the loans were available,” said Gary Fails, the president of Carlstadt-based City Theatrical Inc. “We were among the first companies to get funding.”

The loans enabled the company to retain all of its employees, but, he noted “as one of the first companies to get funding, we’re also one of the first companies to have the funds run out.” City Theatrical produces lighting products and accessories for live events, a business that is unlikely to return this year. “Broadway shut down and our business disappeared and our sales dropped by 90 percent, Fails said.

Fails’ comments, along with those of other owners and executives, came during an online hearing convened by the bipartisan state Legislative Manufacturing Caucus and the New Jersey Manufacturing Extension program.

While some executives described problems getting loans from the federal Paycheck Protection Program they were eventually resolved and allowed them to keep employees on staff.

Newark-based UnionWear usually makes promotional hats and other apparel, but pivoted to producing personal protection equipment when the COVID-19 outbreak hit. “In early March, we were about to have our greatest year ever,” said company President Mitch Cahn. UnionWear had orders to make products for presidential election campaigns and for Olympic athletes.

The PPP loans, Cahn said, allowed him to offer hazard pay to workers. He was able to offer a “significant bonus to convince people to come back to work.”

When a worker at Newark-based ZaGo Manufacturing Co. contracted COVID-19, the company was able to allow him and everyone he had contact with to be away from work for a month, thanks to PPP funds. “Our employees knew that that if they were exposed, they wouldn’t be hurt economically,” explained Gail Friedberg Rottenstrich, ZaGo’s CEO. The company makes self-sealing screws, nuts and bolts.

Cahn also raised an issue that many of his peers echoed: the regulatory environment in New Jersey. He said UnionWear did not get any orders from New Jersey for its PPE because the state did not override the need for approval from the Food and Drug Administration, an action other jurisdictions have taken. “We work with Detroit and Los Angeles, but nothing locally,” Cahn said.

Several lawmakers on the call, including Manufacturing Caucus co-chair Sen. Linda Greenstein, D-14th District, vowed that the Legislature would examine the issue.

Social distancing rules could also pose problems in a state where expanding structures can often be expensive and time-consuming. Marotta Controls CEO Patrick Marotta, told the lawmakers that in preparing his most recent budget, he planned to squeeze more employees into the company’s existing space. “That’s completely out the window,” he said.

The Montville-based maker of electronic components for the military owns 25 acres of land, but cannot add another building because of Highlands Council rules. So Marotta is trying to find a second location and is “looking at New Jersey restrictions as opposed to restrictions in other states.”

While the participants in the call generally praised the government response to the pandemic, many are concerned about what the recovery might look like. As Dax Strohmeyer, president of Triangle Manufacturing Co. Inc., put it: “If the demand isn’t there, it doesn’t matter if you can stay open.” The Upper Saddle River-based company is a contract manufacturer of medical devices and its business was hurt by the prohibition on elective surgical procedures imposed in March. Gov. Phil Murphy ended the ban effective May 26, though some limitations remain in place.

Strohmeyer is concerned that when his PPP funds are exhausted, he may be “in the tough position of furloughing and laying off people to realign our costs and revenue.” He added that when demand does return, he won’t easily be able to bring qualified workers back.

All of the owners and executives heaped praise on the NJMEP and CEO John Kennedy for providing essential guidance on reopening and interpretation of government mandates.

Source:  NJBIZ.com

Unionwear is the merchandise provider of choice for Trump, Biden and others

| Posted by unionwear

Unionwear in Newark, NJ made hats for the Warren, Bloomberg and Trump campaigns. Mitch Cahn, CEO of Unionwear, has been overflowing with orders of merch. Before the Coronavirus pandemic, the factory had been making election swag for both parties since 1992.

“I want to make sure that people have a way to speak freely and use our products to get their messages across,” said Cahn. “Some will appeal to young people, some will appeal to women, some will appeal to old white men.”

Before the Coronavirus hit, Unionwear was making between 2000-3000 hats in a single day. The factory orders usually come from agencies working with campaigns or candidate-supporting groups. That’s because political campaigns often want to hire US-based businesses for their merch.

The 2016 election was also a busy season.

Cahn continues: “The one time we saw a very surprising spike was with the original ‘Make America Great Again’ hat. The demand overwhelmed the supply. There are only a handful of factories [that could produce these] in the United States working on that hat for Trump.”

This sort of swag often doubles as campaign contributions, and it adds up. The Trump campaign sold more than $20m worth of merchandise between 2016 and 2018. 

But not all campaigns make money on merch. Mike Bloomberg did not make money on his hats. He funded his run out of his own pocket.

Political swag is as old as the Presidency itself. Buttons bearing George Washington’s initials were sold at his first inauguration in 1789. But the business really took off in the mid-90s, when Mitch was just getting started.

“When the Internet came around and e-commerce became more viable, we got into the political market in a big way,” Cahn commented. But it wasn’t always easy. “All of our clients had moved overseas. And then we were left with a baseball hat factory and a lot of employees, and not a lot of places to get business from.”

Mitch had to transform the company, but he didn’t have to look far. He began selling to unions, who were looking to buy from Unionized businesses like his. He also began selling to military agencies, some of which are required to buy US-made goods.

Then came the political campaigns.

“The first order we got was a small order for the Bill Clinton campaign and was maybe 150 hats. Our first big break was with the Al Gore campaign [in 2000.] We sold probably more hats than we ever sold for any one particular client before. It was probably 200,000 hats overall.”

But having lots of swag may not translate into lots of votes, especially in 2020.

“The candidate that ordered the largest amount dropped out of the race early, Andrew Yang. That was definitely the most hats we’ve sold in this election cycle.” 

Yang’s campaign sold more than 30,000 “Make Americans Think Harder” hats, which made up about $1.2 million of campaign revenue and are still for sale on his website.

And, what does Unionwear do with its merchandise once a candidate drops out?

“We have this down to a science. We are producing in small batches. Someone would have to drop out unexpectedly for us to get stuck with anything.”

Business Insider: Presidential candidates buy hats from Unionwear for three primary reasons

| Posted by unionwear

Before the Covid-19 crisis, Unionwear CEO Mitch Cahn spent the past 28 years supplying hats to a wide variety of clients. Being one of the only unionized, domestic manufacturers of hats and other items, Mitch has found a significant advantage in providing swag to organizations that purchase products that are made in the USA. These groups include labor unions, some military organizations, and especially Presidential campaigns. 

Presidential candidates buy hats from Unionwear for three primary reasons:

1- Candidates are eager to show off their commitment to American job creation

2- Some candidates, such as Donald Trump and Andrew Yang, earn a profit off of selling their hats, providing much-needed financing to their campaigns

3- Unionwear’s prices are not significantly higher than those made overseas, thanks to their commitment to lean manufacturing and just-in-time ordering. This also means there are almost never leftover hats, even if a candidate drops out of the race suddenly

How did Unionwear get started selling merchandise to candidates as diverse as Al Gore, Donald Trump, Mike Bloomberg, and Andrew Yang?

After making a whopping 150 hats to Bill Clinton’s re-election campaign, their big break came from Al Gore’s 2000 presidential run, where he sold an estimated 200,000 hats. He has made hats for nearly every presidential candidate since.

“The candidate that ordered the largest amount dropped out of the [2020] race early, Andrew Yang. That was definitely the most hats we’ve sold in this election cycle,” said Cahn. 

Yang’s campaign sold more than 30,000 “Make Americans Think Harder” hats, which made up about $1.2 million of campaign revenue and are still for sale on his website.

“I want to make sure that people have a way to speak freely and use our products to get their messages across. Some will appeal to young people, some will appeal to women, some will appeal to old white men,” Cahn said.

Although currently manufacturing face shields and washable gowns for first responders, Unionwear is still taking orders for hats and other apparel. This crisis won’t last forever, but Unionwear plans on being around for a long time afterward.

2020 vision: Candidates who want ‘Made in USA’ hats can call Unionwear — but there’s more to business than slogans

| Posted by unionwear

No matter whose team you’re on, there’s money to be made in presidential campaign-branded baseball caps — epitomized by those red “Make America Great Again” hats.

And Unionwear is one of the few companies in the running for that profit.

Mitch Cahn, president of the 180-person manufacturing team in Newark, says there are not a lot of textile products such as hats being made in the United States in general today — most of the work has gone to China or other emerging economies. 

But, certain customers need to send the right message by choosing U.S. manufacturers for merchandise. That includes any would-be commander-in-chief.

Read more here

ACG Global: Mitch Cahn discusses winning ACG New Jersey’s Corporate Growth Award

| Posted by unionwear

In the latest installment of ACG Global’s At Home with the Middle Market, Unionwear’s President, Mitch Cahn, discusses why Unionwear won ACG New Jersey’s Corporate Growth Award (1:15) and their experience being a union shop (2:55).

Mitch explains how Unionwear was able to participate in the PPP due to some assistance from the Newark Mayor and Invest Newark (9:48), how they’re able to grow by purchasing the assets of bankrupt textile businesses (11:32), and more.

NJ.com: Unionwear, Workers United team up to produce PPE for coronavirus first responders

| Posted by unionwear

A healthy relationship between company and union has been the driving force in getting health care providers more and more personal protective equipment when it is needed most.

Unionwear, a Newark-based company that is known for its production of hats, backpacks and binders, has quickly shifted its focus to creating face shields and surgical gowns.

Workers United has been reaching out to companies who could provide needs for those on the front lines in combatting the coronavirus, ensuring their employees are still working.

In uncertain times, it was a perfect match.

Please read more here

njpac: The New Home Front: Newark Manufacturers Innovate to Fight Covid-19

| Posted by unionwear

Mitch Cahn of Unionwear was featured in a new series called NJPAC Business Partners @ Home.  These interviews will offer virtual conversations with executives leading their businesses in creative, effective and useful ways in the fight against the pandemic.

The first video conversation features three Newark business leaders who’ve rapidly pivoted from producing their traditional wares to manufacturing the vital materials—masks, sanitizer, medical face shields, isolation gowns—needed by front-line medical workers.

To learn more, please visit here

The Athletic: How a Newark factory that was going to make U.S. Olympic hats is now making PPE

| Posted by unionwear

Mitch Cahn saw his entire summer’s worth of production laid out. His shop was going to produce hats for the U.S. Olympic team, manufacturing the line that organization would wear and sell. It was already manufacturing hats for all of the Democratic presidential nominees. Then his company would make more hats for the fall. Presidential merchandise was a lifeblood for Unionwear and the Newark, N.J., factory where they are produced.

As one of the few textile manufacturing factories in the United States, Cahn said, its “Made in USA” emblem was a premium companies want to be associated with. When a presidential candidate or the team representing the U.S. abroad wants a hat, they also want it, well, made in the U.S. — and that’s Cahn’s business.

But everything went awry quickly in early March. All but two of the Democratic candidates dropped out. Then the novel coronavirus pandemic started to hit the United States in full force, dramatically slowing down business along with the rest of the country. A few weeks later, Unionwear cut their staff, too, sending workers home and trying to figure out how they would operate in this new world.

Read more here

Candidates who want Made in USA call Unionwear

| Posted by unionwear

No matter whose team you’re on, there’s money to be made in presidential campaign-branded baseball caps — epitomized by those red “Make America Great Again” hats.

Promotional products made by Unionwear include hats, backbacks and tote bags.

And Unionwear is one of the few companies in the running for that profit.

Mitch Cahn, president of the 180-person manufacturing team in Newark, says there are not a lot of textile products such as hats being made in the United States in general today — most of the work has gone to China or other emerging economies.

But, certain customers need to send the right message by choosing U.S. manufacturers for merchandise. That includes any would-be commander-in-chief.

Promotional items with the coveted “Made in USA” label tend to get a boost from the presidential race, but with the popularity of President Donald Trump’s iconic headwear from the last election cycle, Cahn said baseball caps are especially relevant now.

“That hat really drew attention to hats as a campaign accessory,” he said. “That helped our business out immensely. We actually did some of those hats at the beginning of the Trump campaign before he settled on another manufacturer. At the same time, we did hats for the Democratic candidates and, ultimately, Hillary Clinton.”

When it came time for the presidential campaign season to get underway once more, Cahn said his business was busier earlier in the election cycle than it has ever experienced.

Right now, the business is busily manufacturing large quantities of hats for several of the Democratic candidates. Cahn didn’t name the clients, but he did add that three of the four candidates using Unionwear were at the top of polls.

Unionwear also makes accessories such as laptop bags for other clients, including the military and labor unions. It boasts that it compensates its Newark garment workers with union wages and benefits. And that’s a selling point around campaign season.

“Because someone who wants a union-made baseball hat really just has one choice — so that’s going to come up during presidential elections,” Cahn said. “A lot of candidates want to appeal to unions however they can.”

But, when the showdown for the country’s top job ends, local manufacturers are left with the competitive pressures of keeping products American-made.

And that goes double for keeping them New Jersey-made, given the higher costs of real estate and the minimum wage set to rise to $15 by 2024, Cahn said.

“Most of our competition is in the Southeast, where a lot of the country’s garment industry is,” he said. “There, the minimum wage is still at the federal minimum of $7.25. So, unless that goes up, by 2024, it’ll cost us twice as much to pay an entry-level employee here as it would in Georgia.”

That’s why the manufacturer is expecting to do some reinvestment in the automation necessary to sew and produce garments, even if the orders are coming in left and right for hats with campaign logos and slogans.

Cahn said he has no intention of replacing his workforce, but instead wants to give each person the potential to do more tasks.

One of the only reasons it hasn’t happened already is that the development of automation tools has been slower in the textile sector compared with other manufacturers.

“Most automation works well with hard goods, because they’re easy to grab and have finite measurements,” he said. “Things that are soft, you run into issues of robots being unable to grab fabrics and feel wrinkles in the fabrics.”
But, even with more options available now for the hat-maker, it’s safe to say there’s going to be more robotics on the manufacturing line come next campaign cycle.

“Several years ago, it wasn’t something we’d even consider, because the labor was a lot less expensive and the automation was a lot more expensive,” Cahn said. “The price of automation has come down tremendously and the price of labor keeps going up. So, now, it just makes sense.”

republished from http://www.roi-nj.com/2019/10/14/industry/2020-vision-candidates-who-want-made-in-usa-hats-can-call-unionwear-but-theres-more-to-business-than-slogans/

Unionwear Wins NJBIZ “Excellence in Manufacturing” Award

| Posted by unionwear

Mitch Cahn, the President of Unionwear, and the Chairman of the Newark Workforce Development Board, has won the Raymond Hopp Lifetime Achievement Award for Excellence in Manufacturing. The announcement was made official at National Manufacturing Day. The fifth annual event was held on Friday, October 7, 2016. This celebration aims to improve public perception of the manufacturing industry’s economic value and to expand knowledge of manufacturing careers.

The Excellence in Manufacturing Award was established in memory of the president of HK Metalcraft, Raymond Hopp. Mr. Hopp was extremely dedicated to the New Jersey manufacturing community’s workforce development and was considered a strong advocate for their cause.

This very special award has specific criteria that the ideal candidate must meet:

  • Demonstrate clear respect for cultural awareness and diversity
  • Show a willingness to explore and learn new technologies
  • Display passion for continuing education
  • Be active in associations that indirectly or directly support manufacturing
  • Understand networking’s importance
  • Be a forward-thinking, creative, innovative business person/entrepreneur
  • Show, through their treatment of employees, peers, and business associates, that they are a highly moral businessperson
  • Have been involved in the New Jersey manufacturing community for a minimum of 20 years.

Back in 1992, Mitch Cahn started the New Jersey Headwear Corporation, which would one day become Unionwear. He landed a contract with Ralph Lauren for ball caps and had 15 individuals doing all of the sewing. Now, with 175 employees, Mr. Cahn’s Unionwear is responsible for nationwide promotional gear used in political campaigns and much more. Additionally, he is a principal textile supplier to the federal and state governments, post office, homeland security, and the military.

As president of Unionwear, and in years before that, Mr. Cahn has been publicly recognized as a passionate individual who works relentlessly to do as much as possible within his platform and position. A recommendation specifically for this award credited Mitch with not only meeting but exceeding the challenging expectations and requirements to win the Raymond Hopp Award for Excellence.

Mr. Cahn’s commitment to fellow manufacturers and education is evident; he participates in numerous events and organizations, including but not limited to Grants and Incentive Programs for Urban Manufacturers; Cloud, Mobile, Manufacturing Technology on the Shop Floor; Designing for Manufacturing; Worker Rights Compliance in Procurement; Continuous Improvement and Lean Manufacturing, marketing “Made in USA”; and more.

Numerous fellow entrepreneurs and friends celebrated Mr. Cahn’s achievement. Cohn Reznick (of Cohn Reznick LLP) offered an official pat on the back via Twitter: “Congratulations Mitch Cahn of [Unionwear USA] on receiving the Raymond Hopp Award for Excellence.” Cohn Reznick LLC is one of the top advisory, tax, and accounting firms in the United States.

Thanks to devoted entrepreneurs such as Mitch Cahn and his devotion to manufacturing high-quality products, consumers have a viable and laudable alternative to cheap imports.

Unionwear Wins NJBIZ “Excellence in Manufacturing” Award

| Posted by unionwear

Mitch Cahn, the President of Unionwear, and the Chairman of the Newark Workforce Development Board, has won the Raymond Hopp Lifetime Achievement Award for Excellence in Manufacturing. The announcement was made official at National Manufacturing Day. The fifth annual event was held on Friday, October 7, 2016. This celebration aims to improve public perception of the manufacturing industry’s economic value and to expand knowledge of manufacturing careers.

The Excellence in Manufacturing Award was established in memory of the president of HK Metalcraft, Raymond Hopp. Mr. Hopp was extremely dedicated to the New Jersey manufacturing community’s workforce development and was considered a strong advocate for their cause.

This very special award has specific criteria that the ideal candidate must meet:

  • Demonstrate clear respect for cultural awareness and diversity
  • Show a willingness to explore and learn new technologies
  • Display passion for continuing education
  • Be active in associations that indirectly or directly support manufacturing
  • Understand networking’s importance
  • Be a forward-thinking, creative, innovative business person/entrepreneur
  • Show, through their treatment of employees, peers, and business associates, that they are a highly moral businessperson
  • Have been involved in the New Jersey manufacturing community for a minimum of 20 years.

Back in 1992, Mitch Cahn started the New Jersey Headwear Corporation, which would one day become Unionwear. He landed a contract with Ralph Lauren for ball caps and had 15 individuals doing all of the sewing. Now, with 175 employees, Mr. Cahn’s Unionwear is responsible for nationwide promotional gear used in political campaigns and much more. Additionally, he is a principal textile supplier to the federal and state governments, post office, homeland security, and the military.

As president of Unionwear, and in years before that, Mr. Cahn has been publicly recognized as a passionate individual who works relentlessly to do as much as possible within his platform and position. A recommendation specifically for this award credited Mitch with not only meeting but exceeding the challenging expectations and requirements to win the Raymond Hopp Award for Excellence.

Mr. Cahn’s commitment to fellow manufacturers and education is evident; he participates in numerous events and organizations, including but not limited to Grants and Incentive Programs for Urban Manufacturers; Cloud, Mobile, Manufacturing Technology on the Shop Floor; Designing for Manufacturing; Worker Rights Compliance in Procurement; Continuous Improvement and Lean Manufacturing, marketing “Made in USA”; and more.

Numerous fellow entrepreneurs and friends celebrated Mr. Cahn’s achievement. Cohn Reznick (of Cohn Reznick LLP) offered an official pat on the back via Twitter: “Congratulations Mitch Cahn of [Unionwear USA] on receiving the Raymond Hopp Award for Excellence.” Cohn Reznick LLC is one of the top advisory, tax, and accounting firms in the United States.

Thanks to devoted entrepreneurs such as Mitch Cahn and his devotion to manufacturing high-quality products, consumers have a viable and laudable alternative to cheap imports.

Unionwear CEO Keynotes Manufacturing Summit at Legendary Brewery

| Posted by unionwear

On October 12, 2017, at the Anheuser-Busch Brewery in Newark, Mitch Cahn, Unionwear’s own CEO and President was the  keynote speaker at the Commerce and Industry Association of New Jersey (CIANJ) Manufacturing Summit.

The CIANJ summit concentrated primarily on enhancing the manufacturing sector of New Jersey. From energy needs and transportation to tax implications and environmental regulations, its purpose was to bring together environmental professionals, manufacturers, lawmakers, and other stakeholders. Why bring all of these people together in one room? To decide what needed to be done to grow New Jersey manufacturing, a candid discussion had to take place.

The hope of those organizing this event and holding it at Newark’s historic Anheuser-Busch Brewery, was that those attending would leave with a deeper comprehension of how our economy and manufacturing are related in the world today. Manufacturing is key—it’s critical. And to grow the sector, some things need to change.

As a speaker at this type of event, Unionwear CEO/President Mitch Cahn is considerably qualified. This individual started what would one day be Unionwear with humble beginnings and a mere 15 workers. Today, not only has he increased his union workforce to 175, but with their help, he has grown the company into one of the only headwear producers still manufacturing in the United States of America.

The man who started out making baseball caps for Barneys New York, Ralph Lauren, Izod, and Gant is now the primary manufacturer of much of today’s political campaign and promotional gear. So successful has Mr. Cahn become that he and his “Made in America” company recently purchased the assets of business accessory manufacturer DLX industries, retaining many of its personnel, as well.

At the manufacturing summit, Mr. Cahn spoke about the fact that business has never been better. There is a slight problem, however, that he imagines many other manufacturing plants are also experiencing: Business is outgrowing the supply of machine operators. It’s hard to keep up. But with a problem like this, he wonders, why are domestic manufacturers being depicted as victims in the national dialogue?

One such recent source of “national dialogue” was an article in the New York Times. The writer portrayed a grim picture of domestic manufacturing, discussing the assumption that owners of manufacturing plants hoped their kids would grow up to find some easier way to make a living! To add insult to injury, the article also strongly suggested that despite all the pronouncements, praises and promises by politicians, they were actually doing little to help the industry.

In this article, the owner of a well-known engineering and plastics firm painted a very “woe is me” picture. While Mr. Cahn agrees that domestic manufacturing isn’t the easiest way to make a living in today’s world, he also notes that many of the problems in the industry are in the hands of company owners, CEOs, presidents, etc. There is a solution to every problem. It is not always easy, and sometimes you have to work at it, but you cannot let the growth of your business be impeded by systemic factors. Thinking outside the box is the kind of ingenuity that allows us to invent products, produce them on a mass level, automate that production, and finally, outsell our competitors.

The planners who put this manufacturing summit together could not have chosen a better candidate to speak. His invigorating words of encouragement and support will undoubtedly boost the morale of those needing it and inspire those fighting the good fight to keep going.

Note: The entire keynote given by Mitch Cahn can be found by clicking here.

Unionwear’s Featured TedX Talk: Made Right Here

| Posted by unionwear

Unionwear President Mitch Cahn’s 15 Minute Ted Talk–Made Right Here: How the international worker rights and buy local movements are creating a surge in U.S. urban manufacturing opportunities.  The talk discusses why the premium for domestic goods are shrinking, and the five types of business to business to market segments with strong convictions about buying USA Made.

TRANSCRIPT

Manufacturing is booming in Newark and other American cities after decades of decline.

Newark, NJ has over 400 active factories within the city limits that employ over 10,000 people.  Four years ago nobody knew this, now a growing number of people know this.  How did this happen in the middle of a recession?  Well, as a manufacturer, I can’t say it was anything that our industry did.  I am pretty sure it wasn’t anything that our government did.  And I don’t think it was a wave of made in USA consumerism that pushed us over the edge.

What happened was over the last 20 years, goods have been made overseas in the third world very, very cheaply on the backs of exploitation of labor and exploitation of the environment.  The growth in manufacturing now is because both “overseas” and “exploitation” have become a lot more expensive and a lot less attractive.

Activists did this–labor activists did this, unions, worker rights coalitions and environmental and buy local activists made this happen.  They raised awareness, they localized supply chains and they helped to impose regulations creatively.  And as a result we’ve seen what’s going on in Newark right now.  “Made in USA” has relatively become a bargain.  Cities like Newark are reaping the benefits because we have an infrastructure in place still from the 70’s and before that, we have a lot of concentrated labor and we are in the center of a transit hub.  We have the ability to move people and goods around very quickly.  We are within a day’s drive for something like a third of the population.

What I want to do now is talk about my experiences running Unionwear, which is a manufacturer of baseball hats, bags like backpacks and garment bags, safety vessel scrubs.  We manufacture everything from scratch right here in North Newark.  We have about a 110 union workers, we are 11 miles from Midtown Manhattan.  We have been in business for 21 years.  In almost every product category of ours, we might be the most expensive place to make that product in the entire world.  So how is that over the last four or five years we’ve grown by about 25% per year after about a decade of being flat.

Well we’ve narrowed it down to five areas.  One is market forces, specifically understanding the market forces that are going on and being able to educate our clients about it.  How is Obama care going to affect domestic manufacturing?  How is immigration policy going to affect in manufacturing.  What if China decides to float their currency against the United States?  Is that going to make United States manufactured goods less expensive?  And more appealing to the rest of the world?  Yes.

We stay on top of these things and we make sure clients know about them because changes in the economy happen right under people’s noses and they don’t even see it.

Market selection is a big one.  There are markets that want to buy local.  There are markets that want to buy made in USA.  It’s more expensive to buy those things but they are willing to pay a premium.  Who are those people and how do we reach them?

Product selection is an area that goes along with market selection.  Now someone might not be in a market that wants to buy made in USA but they might want to be a product that might be less expensive to manufacture in United States, so what are those products?

Re-engineering is important because it’s very different to manufacture a product where there is no regulation and people are paid ten cents an hour versus where it is manufactured in an area where there is a lot of regulation and people make 10 to 15 dollars an hour.  You can bridge that gap through smart re-engineering.

Finally we take advantage of our geographic advantages.  We play up how close we are to New York City and Newark airport and port Newark and millions of skilled laborers.

So I am declaring right now the era of cheap imports is over. It’s dead.

So what’s happened as the price of imports increases is the premium paid for made in USA product shrinks.  As that premium shrinks it becomes less expensive for people to have sourcing standards or enforce standards that they already had.  So what happens and why the market is grown is there are a lot more people who are willing to pay 25% more for a product that’s made green, made in USA, made union, then they were in 2008 when it might have been 200% or 300% more expensive for that same thing.  And it is that a big of a difference.

So one reason for this is labor supply and demand.  China has had decades of a one child policy, and as a result there are a lot fewer people entering their workforce now and the people who are entering the workforce, they don’t want to make the iPhone, they want to work for Apple.  So there are not enough people working in these factories–when that happens you have to pay people more to get them to work in manufacturing.

As a result of people being paid more there is now a consumer class in China and in India and in Pakistan.  That’s driving up the costs of goods, its driving up the costs of gasoline, petroleum which is making goods more expensive to ship to United States.

I put a slide up of the iPhone factory because that’s an example of what has happened because of worker rights activists.  When all of the working violations at the Foxconn factory where over a million people are employed were discovered, labor activists came in and negotiated a 40% wage increase and they lowered the amount of hours they can work from a 100 hours a week to 60 hours a week.  They came in a year later and negotiated another 40% increase.  You imagine what it does when a million people make that much more money.  And have to work that fewer hours.  They have to scramble the find workers.  That’s why prices have been of imports have been going up so much.

And as a result of social media, the rest of the world’s workers are finding out what’s going on and realizing they don’t have to work this way.  So you are seeing the same sort of riots, protests, strikes in Bangladesh and Pakistan.  This has led to wage inflation of 25% to 30% a year.  The response overseas has been to cut corners– poison in pet food, poison in dog food, exploding tires, broken plane parts, that’s led to more regulation which has put more expense on products that come in from overseas.

Companies have moved their manufacturing to places that they thought were cheaper than China like Bangladesh.  But they didn’t have the infrastructure and ended up being more expensive.  You ended up with month after month, factory fires and factory collapses which led to more regulation and more expense.

So who is buying made in USA, now that their premium has shrunk?

There are five different ways that people can say “buy local” and these are the markets that we try to appeal to.  Buy American, people buy American for economic reasons, or if they have standards like the US government.  Or if they want consistent messaging, like General Motors who makes goods domestically and they want to buy American-made goods because they are selling made American.

People want to buy union and support their fellow union workers.

People want to buy fair labor, they don’t want to buy goods that were made in a sweatshop.

People want to buy eco-friendly and people want to buy local.

So one of the of the areas that wants to buy American is the US government which makes up about a quarter of our GDP.  This is something that is relatively new, this enforcement of the government buying American made goods.

Another area is trade justice and if you say the labels fair trade and sweat free and living wage on goods, those are all ways of saying that these goods were made by workers who are not exploited.

An example of someone who used to not buy products with these labels in is now is NPR.  They would give away tote bags for memberships at the same time they were doing stories about sweatshops in China but the tote bags were made in those sweatshops because they get them for 25 cents a piece.  Now it’s costing them $2.50 a piece to import.  They are going to spring for $3 a piece and buy something that is made in USA and it basically cost less for them to put their money where their mouth is.

The link between fair labor and local and eco-friendly is this:  The closer production is to consumption the less acceptable worker exploitation becomes.  You don’t want to buy a shirt from someone around the corner who you know as working for below minimum wage and maybe working a 100 hours a week, but its okay if it is around the world.

Also the more likely that goods are produced using your labor and environmental standards.  The factories are operating under the same laws that you benefit from.

Another area is product selection.  So two examples of products that are less expensive to make domestically would be products that are big and bulky to ship and don’t have a lot of labor like this gigantic case right here that we make.  That didn’t need to be made in USA but it is.

Or bags using expensive materials– this bag has $40 in leather in it but only maybe $8 in labor.  In China maybe you can get it made for $4, so at the end of the day its $48 verses $44.  By the time you ship it here and have the duties on it, its less expensive to make it in the United States.  That’s why you see a lot of goods with expensive materials made in countries that are more expensive than United States like Italy.

So another area is small batch customization.  There is a big overhead to making products overseas, you have to translate, you have to make tech packs.  It is expensive to ship sampling back and forth, there are time zone considerations, so as result nobody wants to make 500 or a 1000 of something in China or Bangladesh.  It’s a lot less expensive to make it here.

And finally re-engineering is the area where we are able to close the gap through product design.  When we get goods a lot of times now people are reshoring goods–they send goods to us and it was a bag that they had made in China, they want to get it made in United States and I’ll say if you want it made exactly this way, its going to cost you $80 because there is no thought given to engineering the products because labor was practically free over there.  We can redesign it so your clients won’t notice the difference that will be just as nice and we can do it for $15.

The other area is Lean Manufacturing and that is the concept where you can take people in a high wage environment and train them to use all of their time to just add value to the product and not waste time doing things that are not that the client doesn’t pay for, like looking for a pair of scissors or waiting for manager or walking from machine to machine.

So finally, Newark is a place that is perfect for manufacturing for a number of different reasons.  We’ve got a high concentration of skilled labor, we’ve got a well developed infrastructure of manufacturing.  There are lot of other manufactures here which means that there is a market for mechanics and trucks and things where that might not exist in an economy where there is not a lot of manufacturers.  We are close to the port, we got Newark airport here and we’ve got access to everything.  We have access to New York City we have access to capital, marketing, and technological expertise right here in the city of Newark through our academic communities.

There are other cities where this is happening.  There are not a lot of rural areas where this is happening.  So this is the time to take advantage of this once in a generation opportunity where people are coming to Newark to get things manufactured.  Thank you very much.

 

Kudlow: Unionwear Gets “USA Made” Gold Ring

| Posted by unionwear

Unionwear and New Balance were featured on the Kudlow Report’s Made in USA July 4th Special. Unionwear President Mitch Cahn talks about how lean manufacturing principles helps union shops compete with factories overseas and in Right to Work States.