According to Forbes Tech Council, roughly $900 billion in tech deployments fail every year because people are not trained or qualified to operate them. Apparently, artificial intelligence efforts often fail because although we upgrade our technology, we fail to upgrade our people. Indeed, we can’t use AI to automate our workforce because workers don’t yet have the skills to operate it. We have all this talent, but we don’t know how to find it.

Finding the right talent to operate AI systems is like having a library full of books with no Dewey Decimal System. If you walked into a library expecting to find the latest New York Times Best Seller, you would have to sort through thousands of titles to uncover it, if you could find it at all.

In a talent shortage, employers have to not only win the battle for in-demand talent but reskill, upskill and identify stepping-stone skills in their workforce to remain competitive.

Thus, employers need to look not just at skillsets, but candidates’ ability to learn and adapt as technology changes.

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